At Ohmee Gift, we understand that plans can change. If you need to modify or cancel your order, please review our policy below.
1. Order Modification & Cancellation
- You can request to modify or cancel your order within 12 hours of placing it.
- After 12 hours, orders are locked for processing and cannot be changed or canceled.
2. How to Request a Modification or Cancellation
To request an order modification or cancellation, please follow these steps:
- Prepare the following details:
- Order email
- Order number (found in your confirmation email)
- Specific request (modification or cancellation)
- Send an email to [email protected] with the subject line: [Modify/Cancel Order + Order Number].
3. Refunds for Canceled or Modified Orders
- We will review your request and respond within 1 business day.
- Approved refunds will be processed within 3 business days based on the canceled or modified order value.
For any questions, feel free to contact our support team.