Frequently Asked Questions (FAQs) – OhmeeGift
Which payment methods do you accept? We offer a range of secure and convenient payment options to ensure a seamless shopping experience. Our accepted payment methods include major credit cards such as Visa, MasterCard, American Express, JCB, and Discover Card.
What are your shipping costs? Shipping costs vary depending on the shipping destination and the number of items you purchase.
- Most items are $5.99 for each order.
Do I need to create an account to place an order? No, you can shop at OhmeeGift as a guest without creating an account.
How do I create an account? Simply create an account by clicking the “My Account” link on our website.
Where can I find my tracking information? We will send you a tracking number in a shipping confirmation email once your order has been dispatched.
Returns & Refunds
How do I return an item for a refund or exchange? If you receive a damaged or defective item, you can return it by mail for a refund or replacement. Please follow these steps:
- Contact our customer service team at [email protected] with the following information:
- Reason for return
- Your order number
- You will receive a return form (including a return code) via email. Complete the form, print your return label, and package the item(s) with all original packaging and accessories.
- Ship the return to the following address: 539 W. Commerce St #8396, Dallas, TX 75208, USA
Refunds will be credited back to your original payment method within 3-10 business days after we receive your return. Refunds will be issued in the original form of payment.
Any additional questions or concerns? Please reach out to our customer service team at [email protected], and we will respond as soon as possible.